FAQs

After you sign up and tell us about yourself, we show you Mojo Boxes & Brands matching your profile. You can choose a Curated Box of your choice or you can Make your Own Mojo Box. All you need to pay is a small Service Fee (a fraction of the actual MRP of the products) to get the Box delivered to you at home so you can enjoy the products. You get 100% Cashback on this fee - you can use this Cashback for discounts in our MojoShop section.

The products in a Mojo Box are either free or highly subsidised so that you can Try Before You Buy. All you need to pay is a small Service Fee to get the Box delivered to you at home and enjoy the products.

We request you to complete your profile information so that we can offer you specially curated Mojo Boxes and trial products and brands which are RIGHT for YOU. Your individual information is not shared with anybody or any organisation outside our platform.

We totally get your need to control your information & privacy on our platform and we are working on a process & system which will allow you to remove your data completely. Watch this space.

The Mojo Box curation team is working all the time on finding the right brands and products for our community to try. Based on the brands we find and matching them with your profile information on our platform, we curate and offer Mojo Boxes that are an excellent fit for you filled with products you will absolutely love.

We are adding new Mojo Boxes every week & the Mojo Boxes you see are totally dependant on the profiles on our platform. The more information we have about you - the better the fit of Boxes for you!

Go to https://mojobox.online/boxes & choose the products & brands you want to Try Before You Buy. You will need to keep an eye on the number of points you have while you're choosing. Once your Make My Own Mojo Box is ready, simply go to the Shopping Cart and pay the small Service Fee. We will then get into action and rush that special Mojo Box straight to your address.

We are adding new products and brands almost every week & the ones you see are totally dependant on the information profiles on our platform. The more information we have about you - the better the fit of Brands for you!

If you choose to you can sign up and pay for a 6 Month or 1 Year Subscription. And tell us which categories of products you would like us to include in your future Mojo Boxes. We will deliver a Mojo Box to you with products of your chosen categories every month for the period you have selected.

On every Mojo Box page, we mention the expected delivery time. Due to unavoidable circumstances, there may be a delay in the delivery of your Mojo Box - in such a situation we will keep you informed through Whatsapp / SMS / Email.

You can track the status of your Mojo Box packaging and delivery on our website. In case you do have a query, you can reach us at https://mojobox.online/query

You can reach us at https://mojobox.online/query - we will get back to you within 1 working day.

Please do not worry! We are completely committed to making sure you never lose money, and we will take care of you. If your payment fails and the money is deducted from your account or your card, but the order is not confirmed, it will most likely be refunded within 7-10 days. If you do face a problem on this - please reach us at https://mojobox.online/query - and we promise to solve your problem and refund your money too!!

The Mojo Box Try Before You Buy magic works because both the Brands and you WIN! You win because you get to try lovely products without having to pay full prices and the Brands win because they find out more about what people like you think of their Brands. So do give your feedback to keep the Win-win cycle going.

Whatever your question, whatever you want to know, please drop us a query at https://mojobox.online/query – and we promise to reply within 24 working hours!

MojoCash is our way of rewarding you for ordering different editions of Mojo Box and discovering brands and so much more.

For every order of an edition on https://mojobox.online you will get 100% Cashback as MojoCash. This gets credited to your account after confirmation of delivery of your Mojo Box. For every Post-delivery feedback completed you will get MojoCash. This gets credited to your account immediately on completion of the form.

You can use MojoCash to buy Mojo Boxes full-size products from our MojoShop.

- If you spend up to Rs. 500 in the MojoShop - You can use MojoCash upto 10% of your MojoShop purchase value.

- If you spend more than Rs. 500 in theMojoShop – You can use upto 20% of your MojoShop purchase value.

MojoCash expires 1 month after you earn it. Go ahead and redeem your MojoCash quickly and get great deals in the MojoShop!

MojoShop is our special Shop created for all of you to buy full size products and brands at superb Prices & deals. MojoShop is a shop where you can learn a lot more through videos about Brands and how to enjoy them.

MyMojo offers give you a chance to Buy the brands that you have Tried. Some incredible discounts, deals and offers to enjoy the brands you love! Have a look at https://mojobox.online/my-mojo

There is no better gift than the gift of discovery. Go ahead and gift a Mojo Box to dsicover some great brands to someone you love. At https://mojobox.online/giftingdiscoveryjoy Pick a Mojo Box that your friend or family will like, enter their address, pay a small service fee and youre done!

Our Referral Program is our way of rewarding you for spreading the word about Mojo Box & increasing our #mojofam. For every friend or family who registers on https://mojobox.online using your referral link/code and orders their first Mojo Box - you will get MojoCash. This gets credited to your account immediately, when you complete payment for Mojo Box.