What Is Mojo Box?
Mojo Box is a great way to TRY BEFORE YOU BUY. Every Mojo Box is overflowing with both mini and full size personal, wellness & home products from brands you love and those you will grow to love. And best of all, get this wonderful selection of products for a fraction of their MRP. Great value, the thrill of discovery and absolutely, awesomely great fun! Exciting new products to discover, and to try before you buy. Hundreds of treats from well-known brands to dig into. Goodies to pamper yourself and your family with... and all kinds of fun stuff to gift your friends!
How Does Mojo Box work?
After you sign up and tell us about yourself, we show you Mojo Boxes & Brands matching your profile. You can choose a Curated Box of your choice or you can Make your Own Mojo Box. All you need to pay is a small Service Fee (a fraction of the actual MRP of the products) to get the Box delivered to you at home so you can enjoy the products. You get 100% Cashback on this fee - you can use this Cashback for discounts in our MojoShop section.
Is Mojo Box Free ?
The products in a Mojo Box are either free or highly subsidised so that you can Try Before You Buy. All you need to pay is a small Service Fee to get the Box delivered to you at home and enjoy the products.
My Information
Why do I need to give you information about myself?
We request you to complete your profile information so that we can offer you specially curated Mojo Boxes and trial products and brands which are RIGHT for YOU. Your individual information is not shared with anybody or any organisation outside our platform.
Can I delete my information after I have filled it in ?
We totally get your need to control your information & privacy on our platform and we are working on a process & system which will allow you to remove your data completely. Watch this space.
Curated Boxes
How do you decide how to curate Mojo Boxes?
The Mojo Box curation team is working all the time on finding the right brands and products for our community to try. Based on the brands we find and matching them with your profile information on our platform, we curate and offer Mojo Boxes that are an excellent fit for you filled with products you will absolutely love.
What types of Mojo Boxes do I get to see?
We are adding new Mojo Boxes every week & the Mojo Boxes you see are totally dependant on the profiles on our platform. The more information we have about you - the better the fit of Boxes for you!
Make My Own Mojo Box
How can I Make my Own Mojo Box?
Go to https://mojobox.online/boxes & choose the products & brands you want to Try Before You Buy. You will need to keep an eye on the number of points you have while you're choosing. Once your Make My Own Mojo Box is ready, simply go to the Shopping Cart and pay the small Service Fee. We will then get into action and rush that special Mojo Box straight to your address.
What types of Brands & Products do I see?
We are adding new products and brands almost every week & the ones you see are totally dependant on the information profiles on our platform. The more information we have about you - the better the fit of Brands for you!
Mojo Box Subscription
What is a Mojo Box subscription?
If you choose to you can sign up and pay for a 6 Month or 1 Year Subscription. And tell us which categories of products you would like us to include in your future Mojo Boxes. We will deliver a Mojo Box to you with products of your chosen categories every month for the period you have selected.
Pending Orders
How do I know when I will get my Mojo Box?
On every Mojo Box page, we mention the expected delivery time. Due to unavoidable circumstances, there may be a delay in the delivery of your Mojo Box - in such a situation we will keep you informed through Whatsapp / SMS / Email.
How do I track my Mojo Box order?
You can track the status of your Mojo Box packaging and delivery on our website. In case you do have a query, you can reach us at https://mojobox.online/query
What do I do if I don't get my Mojo Box within the delivery time?
You can reach us at https://mojobox.online/query - we will get back to you within 1 working day.
Payments
What do I do if my payment fails?
Please do not worry! We are completely committed to making sure you never lose money, and we will take care of you. If your payment fails and the money is deducted from your account or your card, but the order is not confirmed, it will most likely be refunded within 7-10 days. If you do face a problem on this - please reach us at https://mojobox.online/query - and we promise to solve your problem and refund your money too!!
Brand Feedback
Why do I need to give feedback on the products I am trying?
The Mojo Box Try Before You Buy magic works because both the Brands and you WIN! You win because you get to try lovely products without having to pay full prices and the Brands win because they find out more about what people like you think of their Brands. So do give your feedback to keep the Win-win cycle going.
Raising Queries
How do I raise a query with you guys?
Whatever your question, whatever you want to know, please drop us a query at https://mojobox.online/query – and we promise to reply within 24 working hours!
MojoCash
What is MojoCash?
MojoCash is our way of rewarding you for ordering different editions of Mojo Box and discovering brands and so much more.
How does it work? How do I get MojoCash?
For every order of an edition on https://mojobox.online you will get 100% Cashback as MojoCash. This gets credited to your account after confirmation of delivery of your Mojo Box. For every Post-delivery feedback completed you will get MojoCash. This gets credited to your account immediately on completion of the form.
How do I use the MojoCash?
You can use MojoCash to buy Mojo Boxes full-size products from our MojoShop.
- If you spend up to Rs. 500 in the MojoShop - You can use MojoCash upto 10% of your MojoShop purchase value.
- If you spend more than Rs. 500 in theMojoShop – You can use upto 20% of your MojoShop purchase value.
How long is MojoCash valid for?
MojoCash expires 1 month after you earn it. Go ahead and redeem your MojoCash quickly and get great deals in the MojoShop!
MojoShop
What is MojoShop?
MojoShop is our special Shop created for all of you to buy full size products and brands at superb Prices & deals. MojoShop is a shop where you can learn a lot more through videos about Brands and how to enjoy them.
MyMojo Offers
What are MyMojo Offers?
MyMojo offers give you a chance to Buy the brands that you have Tried. Some incredible discounts, deals and offers to enjoy the brands you love! Have a look at https://mojobox.online/my-mojo
Gift a Mojo Box
How can I gift a Mojo Box to someone else?
There is no better gift than the gift of discovery. Go ahead and gift a Mojo Box to dsicover some great brands to someone you love. At https://mojobox.online/giftingdiscoveryjoy Pick a Mojo Box that your friend or family will like, enter their address, pay a small service fee and youre done!
Referrals
What is our Refer-a-Friend Program?
Our Referral Program is our way of rewarding you for spreading the word about Mojo Box & increasing our #mojofam. For every friend or family who registers on https://mojobox.online using your referral link/code and orders their first Mojo Box - you will get MojoCash. This gets credited to your account immediately, when you complete payment for Mojo Box.