Refund Policy

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1. Refund Policy

  • If we come across any data duplication/forging or we notice someone has provided us with wrong information, MOJO BOX CANDID is not liable to pay you back
  • If the shipping address entered while registering with us in incomplete, no refund is guaranteed
  • You will be refunded if you reside & the address provided is in our non-delivery zone
  • No refunds will be provided if you have paid when no direct SMS for profile match has been sent from our end - no forwarding of messages is allowed or encouraged
  • In case you are contest winners and have already paid for the Mojo Box, we will do a refund
  • We don’t provide any replacements if the box or contents inside gets damaged or destroyed in transit
  • All the refunds will be processed in 15 working days from the date of payment

2. Cancellation Policy

  • In case your request of cancellation is accepted, the refund be processed within 15 working from the date of acceptance of the request
  • Delivery Of Mojo Box will take place anytime between 8-15 working days.